shipping & returns
Welcome to our shipping and returns hub, where we promise to make the process as straightforward and painless as sipping your morning coffee. Here at Fannie, we believe in keeping things simple and hassle-free, even when it comes to logistics. So kick back, relax, and let us take care of the nitty-gritty details. We've got your back from checkout to doorstep, and beyond. Let's make this journey together, shall we?
Currently we are shipping within the EU, UK, Canada & US.
We strive to ship as fast as possible because let’s be real, nobody likes to wait. Shipping time varies depending on where you are ordering from, check the lead time and rates here.
Orders placed on working days before 16:00 CET, are processed the
Fannie wishes complete satisfaction to all her customers. If, for any given reason this is not the case you have the right to return your order up to 14 days after receipt free of charge.
After the cancellation you have another 14 days to return your product.
You will then be credited the full order amount including shipping costs once your return is
approved.
You can arrange your return with MyParcel through your track and trace e-mail by downloading
the return label.
If you have any further questions do not hesitate to contact us at info@thefannieshop.nl